At AVES KEKE LLC, we are committed to providing reliable and efficient shipping services while ensuring a hassle-free return process. Please review the details below to understand our shipping policies and return guidelines.
1. Shipping Options
We offer multiple shipping methods to accommodate your needs:
Standard Shipping: Delivery within 3-7 business days based on location and availability.
Expedited Shipping: Available upon request for urgent orders (1-3 business days, additional charges apply).
Custom Delivery Services: For specialized shipping requirements, please contact our team.
2. Shipping Costs
Shipping fees are based on the delivery location, container size, and delivery method.
A final shipping quote will be provided before order confirmation.
Additional fees may apply for difficult-to-access locations or special handling requests.
3. Delivery Process
You will receive a tracking number and estimated delivery time once your order is dispatched.
Our team will coordinate the delivery and ensure a smooth drop-off process.
Someone must be present at the delivery location to inspect and sign for the container.
4. International Shipping
Currently, we only ship within [your service regions]. If you require international shipping, please contact us for a custom quote.
Returns & Refunds Policy
1. Return Eligibility
We accept returns under the following conditions:
✅ The container is unused and in its original condition.
✅ The return request is made within 7 days of delivery.
✅ The customer is responsible for return shipping costs.
2. Non-Returnable Items
The following items are non-refundable:
Custom-modified containers
Used containers sold “as-is”
Containers damaged due to improper handling after delivery
3. Refund Process
Once we receive and inspect the returned container, we will process your refund within 7 business days.
Refunds will be issued to the original payment method.
A restocking fee may apply for returned items.
4. Order Cancellations
Orders can be canceled before shipment without any penalties.
If the order has already shipped, cancellation fees may apply.
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